These conditions apply to all agreements that you conclude with Michael Barnaart. By ordering, you accept the general conditions.
Establishment of the agreement
You can order in the ways described on the service pages in the Michael Barnaart under the heading Customer Service. Michael Barnaart is entitled to refuse an order motivated or to attach special conditions to the delivery. If Michael Barnaart can not determine your home address, the order will not be accepted. The agreement comes into effect when Michael Barnaart confirms your order by e-mail.
Prices and costs
The prices in the Michael Barnaart include 21% VAT. The prices mentioned in the Michael Barnaart do not include shipping and administration costs. An amount of € 6.00 will be added for cash on delivery (cash on delivery). For the amount of the shipping and cash on delivery costs, it does not matter whether you order one or more items.
Michael Barnaart takes the utmost care when receiving orders and sending the ordered items. Michael Barnaart sends the accepted orders as quickly as possible in order of arrival. As a rule, the delivery takes place within one week after the order has been received. If a delivery can not take place or can not take place on time, for example because the ordered items are not in stock, you will be notified there no later than 30 days after you have placed the order. Michael Barnaart is not liable for any damage whatsoever as a result of exceeding the announced delivery times. Michael Barnaart will deliver you the ordered items as described on the customer service page.
Delivery address and delivery service
If you order from Michael Barnaart you can decide for yourself at which address the order should be delivered. If a package is not picked up at a pick-up point, Michael Barnaart is entitled to charge an amount of € 8.60 for the costs of return shipment to Michael Barnaart. If you want to change your choice afterwards, you can do so by sending an email via contact information.
Delivery of delayed items
It sometimes happens that an article is not in stock or that the delivery to Michael Barnaart is delayed. To prevent you from getting all the articles later, Michael Barnaart will send you the other articles that you have ordered. The delayed item will be sent to you as soon as it arrives at Michael Barnaart, without any additional costs being charged.
Right of withdrawal
For your purchases, a trial period of 14 days applies. In this period you have a right of withdrawal; this means that you have the opportunity to return the items you have received without obligations on your part. You will receive your money back within 30 days. If you decide to return all items, the shipping costs already charged will not be due. If you decide to keep part of the articles and return a part, then the shipping costs will be due in full. If you exchange the item for a different color or size, then shipping costs will not be charged again. If you receive a wrong item, an item with an error or a wrong delivery order, you must return the item or order to Michael Barnaart. You can return the order to Michael Barnaart. Michael Barnaart will pay the return costs in that case.
If you discover damage to the packaging before opening your package, please contact Michael Barnaart immediately or report this to the pick-up point where you picked up the order. Unused damaged items are repaired or replaced free of charge by Michael Barnaart.
By ordering you simultaneously authorize Michael Barnaart to use your personal data if necessary. Your data will only be stored to the extent that this is necessary for the realization of the purposes for which the personal data are obtained and processed by Michael Barnaart. In addition to executing the agreement, this means the realization of marketing objectives and the maintenance of the customer relationship with you. The personal data you provide will not be provided to a third party for commercial purposes without your explicit consent. You are entitled to inspect and correct your personal data at all times.
Complaints and consumer protection
If you are not satisfied with the products or services of Michael Barnaart, do not hesitate to contact Michael Barnaart. If you have a complaint about a delivered item, please contact Michael Barnaart within 8 days after the defect has revealed itself, or you have reasonably learned about it. Michael Barnaart has an internal complaints committee that has the objective to always solve any problems or complaints in consultation with the customer and in the best possible way.
You can pay the amount that you owe in different ways. The payment methods are also clearly explained under the heading Information for customers. Michael Barnaart reserves the right to carry out a check on a purchase that is paid in a different way than by means of cash payment (cash on delivery). Based on the information obtained, Michael Barnaart can offer an alternative payment method or cancel the order. No correspondence about possible decisions and conclusions can be made. For larger amounts, Michael Barnaart can stipulate that the order will be sent on delivery (COD, Cash on Delivery) or paid in advance.
Michael Barnaart accepts no liability to you for any damage whatsoever in the event that his liability insurance covers the damage and insofar as the insurer pays out the benefit, if applicable. Apart from the above-mentioned cases, liability is always limited to a maximum of the purchase price of the relevant article (s). In no case shall the compensation referred to in this paragraph amount to more than € 500, – Michael Barnaart is never liable for consequential damage. Force majeure In a situation of force majeure, the obligations of Michael Barnaart van Bergen will be suspended. If the period in which the force majeure occurs is longer than two months, both you and Michael Barnaart have the right to dissolve the agreement without any obligation to pay compensation. Among other things, there is a case of force majeure in the event of strikes, illness among personnel, disruptions in transport and import / export bans, regardless of whether this occurs at Michael Barnaart or at the suppliers of Michael Barnaart. Company information Michael Barnaart is registered in the trade register under number: 37 11 88 10